Friday, June 15, 2012

Are You Having Trouble At The Pump?

ADA LIFESTYLES
914-231-6107 / ADALifestyles.com
459 Saw Mill River Road, Ardsley NY 10502

Alike many other public accommodations, gas stations are required by law to provide equal access to those individuals with disabilities. Because businesses are constantly cutting back on employees, disabled motorists may find it increasingly more difficult to receive assistance at the pump when only one attendant is working!

Many gas stations have also turned over to “self-serve” which has also added to the fewer amount of employees being seen at gas stations. Nowadays, most stations only have one person working at a time and they are required to stay at the register, therefore leaving those individuals who may need some assistance without any. 

According to the Department of Justice's interpretation of ADA as far as self-serve gas stations go, if necessary to provide access, gas stations must provide assistance upon the request of an individual with a disability. However, if only one employee is on duty, the employee is encouraged but not required to provide assistance. Employees of the gas station must also let motorists know through appropriate signage that those with disabilities can request assistance by honking a horn or whatever system that gas station has developed. 

Have you found yourself at the pump with no assistance? Let us know your story on our Facebook page linked HERE

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